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Support Center

Need assistance with your S2 Analytics product? We’ll get you the help you need. We have a customer redressal system to solve any issues that you may have. We have multiple support options such as phone, email, remote support and ability to create support ticket.

Exceptional Customer Support

We take customer support very seriously. We think it is one of our best attributes that distinguish us and set us apart from the competition which also creates the best possible customer experience.

Customer satisfaction is important and we have a variety of ways through which we can give support with some of it built into our products. If you have any problem with our web site, your order or the services then please contact us through email or phone. We space no effort to ensure that you are a very satisfied customer.

Multiple Support Options

S2 Analytics offers a variety of channels through which we can trouble-shoot and give support such as email, phone, message center and remote support.

Message center is our inbuilt tool that allows you to send and receive messages from us. This is present in all of our products.

You can also contact us through email or through our contact form present in our website.

Remote Support

Remote support is another popular means of reaching out to us. Here we access your computer remotely and solve any problems you may be facing. We can also help you understand our product by talking you through it.

Among the various products present for remote support we prefer Team Viewer. Click here to download TeamViewer from our website.

Downloads

Our products are available on various platforms such as Windows, Web, Android and Apple. However some products may not be available on all the platforms. To know details please click here.

FAQ

The FAQ section is helpful in answering your questions. A lot of commonly asked questions can be found there. We will also update this section regularly so that it’s up to date. To go to FAQ page please click here.

Bank Details

If you wish to deposit money in our bank account or do an online transfer then please see bank details below:

Bank : HDFC Bank
Account Name : S2 Analytics Private Limited
Account Number : 00272560001054
IFSC Code : HDFC0000027